Security

Security at every
layer of the stack.

From encryption and access control to continuous monitoring and incident response — security isn't a feature, it's the foundation.

PCI DSS

Level 1 certified

SOC 2

Type II annually audited

99.99%

Uptime SLA

Security pillars

Data encryption

  • AES-256 encryption at rest on all cardholder and sensitive data
  • TLS 1.3 enforced for all data in transit — TLS 1.2 and below rejected
  • Field-level encryption for PAN, CVV, and authentication data
  • Hardware Security Modules (HSMs) for key management

Access control

  • Zero-trust network architecture — no implicit trust for internal traffic
  • Role-based access control with least-privilege enforcement
  • MFA required for all staff and administrative access
  • Privileged access management with just-in-time provisioning

Monitoring & detection

  • 24/7 security operations centre (SOC) monitoring
  • SIEM with real-time alerting on anomalous activity
  • Immutable audit logs for all system and admin actions
  • Automated anomaly detection using ML-based models

Vulnerability management

  • Annual penetration testing by accredited third-party firm
  • Continuous automated vulnerability scanning of all surfaces
  • Bug bounty programme via HackerOne — open to all researchers
  • Critical patch deployment within 24 hours of disclosure

Infrastructure security

  • WAF and DDoS protection on all public endpoints
  • Private VPC for all internal services — no public exposure
  • Immutable infrastructure — servers are replaced, not patched
  • Multi-region architecture with automatic failover

Incident response

  • Documented incident response plan tested quarterly
  • Breach notification within 72 hours as required by GDPR
  • Dedicated security contact: security@orchestrate.global
  • Post-incident review and public disclosure for significant events

Report a vulnerability

We run a bug bounty programme via HackerOne. If you've discovered a security issue, please report it responsibly. We respond to all valid reports within 24 hours and offer rewards for qualifying findings.

HackerOne programme
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No credit card required PCI DSS compliant 99.9% uptime SLA